Payment Options
We would rather you arrive ready to choose freely.
Cost should never be the reason you say no to this.
The session and the portraits are priced separately - which means you never commit to products you have not seen. You book and pay for your session, and your portrait products are chosen at the Design Consultation, once you have seen everything and decided what you love.
We know that the products - wall art, collections, portfolio boxes, keepsake books - represent a significant investment. We want that investment to feel considered and comfortable, not rushed or constrained. That is why we encourage clients to plan ahead, and why we offer a pre-payment plan that lets you spread the cost before your Design Consultation so that when you arrive, the only question is which portraits you love most.
Talk to us early - ideally when we first speak - and we will set something up that works for you.
How It Works
Simple, transparent, and designed around you.
Session Fee - Paid to secure your booking. Covers the session itself, the working edit and Design Consultation. All the time we spend with you before booking is gratis. Details on request.
Pre-payment plan - Optional but encouraged. Spread the cost of your portrait products before your Design Consultation, so you arrive ready to choose freely. We do not offer credit agreements, but we are happy to work out a plan that suits you. Set up when we first speak.
Portrait products - Chosen at the Design Consultation, after you have seen your portraits. You never commit to products you have not seen. Payment for products is made at or after the Design Consultation.
Payment methods - Bank transfer (preferred) · all major debit and credit cards · PayPal · Apple Pay · Google Pay · cash. We would prefer to avoid cheques.
VAT - All prices include VAT at the appropriate rate.
100% satisfaction guarantee - On the session, the service, and every product we produce. If something is not right, we will put it right.
If you have questions about pricing, payment, or how the pre-payment plan works, just ask. We are happy to talk through the specifics at whatever stage feels right - there is no pressure to commit to anything until you are ready.
The only thing we would say is this: if cost is what is holding you back, please talk to us before you decide it is not possible. There is usually a way to make it work.
Your session can be a transformational experience.
The best way to know whether this is right for you is to have a conversation. No obligation, no sales pitch - just a chat. We are easy to talk to. We have been told this more than once, so it is probably true.